Terms & Condition Of Use

 

General....

 

 

1. The following are the terms and conditions (called "these Terms") for the supply of goods and services by us. We may change these Terms from time to time without notice to you. However, any changes will only apply to any orders received after the change.

We intend to rely upon these Terms. If you want to change them, please make sure you ask for any changes to be put in writing before you place your order. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify our Customer Care Department before ordering from us.

Our offers will have specific terms which are applicable to them and these will be explained to you by phone or on our website at the relevant page.

You must be over 18 to order any products from us. We only accept orders from you if you are resident in Malaysia. By ordering from us you confirm that you are over 18 and in the Malaysia. Delivery can only be made to addresses in the Malaysia. The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms.

 

Supply of Phones ...

 

2. Unless we have specifically agreed to sell you a phone on a handset only basis we only agree to sell or supply a phone to you on the basis that you enter into an airtime agreement to connect the phone we supply to an airtime provider for a minimum period of 12 months on the particular network. If we deliver a phone to you (other than a handset only phone) and you do not enter into the associated airtime agreement or you cancel your agreement AND do not return the phone to us (or where permitted under paragraph 10 do not enable us to collect it) we will charge you the retail price of the handset only phone. Our price list is on the website or available on request.

PLEASE NOTE THAT IN ORDER TO USE A HANDSET ONLY PHONE YOU WILL NEED TO HAVE YOUR OWN SIM CARD AND MAKE SEPARATE ARRANGEMENTS FOR AIRTIME.

The phone and any other goods we deliver to you become your responsibility once they are delivered to you.

 

Ordering from us ...

 

3. The details on our websites or in our advertisements or contained in our marketing materials and activities are not offers that you can accept. All orders for phones other than for a handset only phone are subject to you passing any status and credit checks required by the airtime provider. Where you are paying any money for the goods, all orders are subject to obtaining payment authorisation from your credit or debit card provider. We will let you know if you do not pass these checks or if we do not obtain such authorisations.

Please note that any automated reply or acknowledgement of your order that you may receive from us by email is not an acceptance of your order. The contract between us is made when we despatch the goods to you. If you have ordered through our website, we will send you an email confirming this. Only the goods stated on that email will be included in the contract.

We reserve the right to refuse or reject any order to obtain any goods or services at any time. For any further enquries please contact us by email or ring us on 06-7636333

 

Data Protection and Privacy ...

 

By ordering from us, you agree to us using your personal details in order to supply the goods to you (which may involve passing them on to relevant third parties such as credit card companies and delivery firms) and in order to send you further information about our products and services. We may share the data amongst our group companies and our business partners for the purposes of our legitimate interests including statistical analysis, marketing of products and services and credit control. We may pass your personal details to other companies whom we think may wish to contact you about other products and services. If you breach this agreement your personal data may be disclosed or passed to third parties to the extent necessary to assist recovery procedures.

To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record communications.

 

 

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